Home - DidItBetter Support

Welcome to DidItBetter Support!

We have a variety of support options to resolve whatever issues you may be experiencing. We aim for 100% satisfaction with all of our software products. We’re here to help.

....I was really impressed with the new simplified "Preinstaller" installation process and the A2E Enterprise Edition. I had previously installed the Standard software with Exchange 2003. Our new one is on Exchange 2010 and your process makes it MUCH easier and faster. Also thanks for the YouTube video. That's much easier than a lot of reading. My complete Add2Exchange Enterprise installation including creating my relationships took under an hour and it completely replicated within 2. WOW!"

Alex, Add2Exchange user since 2009

Below you can find our support resources. The easiest and most helpful way to resolve issues is to reference the Support Forums, technical bulletins, and knowledgebase. Our product documentation (guides and manuals) are available in PDF format and also in HTML format for searching on topics. You may also initiate a live chat session if a support attendant is available to assist. For quicker resolution, we also offer several premium support options.

Remote Support

Fed up?

We understand. We can take control of the situation for you with any of our Premium Remote Support services. Read more about your help options here: Premium Support Options

If you have already purchased a Remote Support session with us, you can download the Remote Support executable here. Please also review the Remote Support Guidelines here to prepare for your session. At your appointment time, please call in and ask for the technician assigned to your case.

To purchase a Remote Support session, click here.

Talk with a Sales Agent

Made Up Your Mind?

We're available to provide a licensing recommendation and help you with your license purchase. Call us at 800-837-8636 (US) or 001-813-977-5739 (Int'l) or email us at info @ diditbetter.com.

Try Live Chat with a Support Agent

Confused?

It's on the tip of your tongue. You're going to get it, any second now. No, really. All you need is a hint.

It's ok, it's not cheating. Go ahead, ask us anything. And trust us, the easier the question, the more we like it. As long as it gets you where you're going. Remember, there are no stupid questions.

Site Search